Satisfação no trabalho de trabalhadores com formação superior que atuam como técnicos de enfermagem

Abstract

Work has the role of inserting men in social environment, being able of maximizing their motivation, creativity and satisfaction and, on the other hand, it can be the causer of disorders, mood swings, physical mismatches and frustration. Satisfaction at work can be realized as one of the main factors related to the work productivity and quality. Thus, this research had as its general objective to understand the satisfaction at work of workers with higher education, which act as nurse technicians in intensive care units. The research was qualitative, of the kind descriptive-exploratory. The scenario were the intensive care units of a university hospital located in a city in the countryside of Rio Grande do Sul state, Brazil. The participants were the nurse technicians workers approved in the public examination Regime Jurídico Único (RJU), linked to this institution. The data were produced, in the period of March and May 2016, through a socio-occupational data survey questionnaire and individual semi structured interviews, being analyzed by the thematic analysis of content, and discussed together with the Psychodynamics of Work’s theoretical framework. The research met the Health National Committee’s nº 466/12 resolution, with Presentation Certificate to Ethics Appreciation under the number 52247316.3.0000.5346. Through the data analysis, three categories emerged. The first named “satisfaction and dissatisfaction aspects related to the nurse technician profession” showed the responsible factors of providing satisfaction and dissatisfaction at work of these workers. The second category “satisfaction at work aspects related to higher education” showed that several nurse technicians workers already have the permanent desire of having a higher education degree, even before of acquiring their technical formation degree, however, because of life needs, this desire is left to a second plan. Another finding showed that because they had a career plan that offered financial benefits, many of these workers look for a higher education degree as a way of getting a better remuneration for their work. It was also observed that many of them understand the scientific knowledge acquisition as an opportunity of professional growth both in their secondary and higher education careers. The last category “changes triggered after the entry of the nurse technician workers in higher education” showed that higher education provided an expansion, knowledge enhancement and the formation of a harshest point of view in relation to the work. It was also highlighted the sensation of these workers of having their work underutilized in the secondary education, besides the frustration of not being allowed of developing the activities learned in the higher education. This research could contribute with the study population stimulating reflections on their labor activity, which can have impact in the worker’s life, allowing future actions with emphasis in their satisfaction and psychic suffering decrease.