Contrarreferência de recém-nascidos com deficiência internados em unidade de terapia intensiva neonatal por meio de acolhimento multiprofissional às familias

Abstract

Introduction: This is the intervention step, part of the research project named: “Identification of the line of care to disabled newborns egresses from the neonatal intensive care unit of the teaching hospital of Santa Maria - RS”. Goal: Develop user embracement and counter-reference, identifying the line of care of disabled children. Methodology: This study has a qualitative approach and describes the perception of the interdisciplinary health team on user embracement developed with the parents of disabled newborns admitted in a neonatal intensive care unit. The interventions step of the study had the goal of performing the counter-reference process of the newborn users as well as the identification of the line of care of the targeted population. Seven families of disabled newborns admitted to NICU from september to december of 2014 participated on this study. The data were collected through a semi-structured questionnaire, answered within interviews made once a week, during the period of admittance. Results and discussion: As a result we emphasise the importance of user embracement and counter-reference, as well as the existence of a reference team on neonatal units to offer support to these families, answering their questions whenever they need, developing a relationship of trust, so that they can understand, by a simple communication, the clinic situation of their babies and participate on the design of a plan of care for their infants.