Caracterização dos atendimentos realizados por um serviço de atendimento móvel de urgência

Abstract

The study aims to characterize the calls made by a unit of advanced support of mobile emergency service. This is a retrospective, descriptive research, documentary, with quantitative approach, developed in the city of Ijuí/RS. The data collection was carried out with the service bulletins, from September 2011 to August 2012. The data were submitted to descriptive and statistical analysis presented in tables with absolute numbers and percentages. The results show that the so called for help predominate, although the transport present a significant demand. The cardiovascular, respiratory and neurological causes were the most prevalent in clinical reasons, already in traumatic, are the most frequent cause of traffic collisions. Most of the requests originated from households, the majority of the male population and aged 60-79 years of age. The turn in the morning was what made the lowest percentage of calls, the other shifts match. The procedures performed were pulse oximetry, followed by oxygenation, puncture of peripheral venous access, restraint on long plank and placement of cervical collar. The local hospital was what constituted the main gateway of patients seen. The results may contribute to the planning and organization of this service as well as provide guidance for other municipalities that aim to deploy advanced support unit.