Gerenciamento de conteúdo corporativo (ECM) na gestão de TI

Abstract

This paper presents a study of the use of ECM for the capture and management of knowledge in an organization, allowing control of the large volume of documents and unstructured information, mainly those needed to implement the recommendations of best practices in IT governance. The good practices of IT governance classify information as an asset of IT, so it must be managed securely to deliver business value. To demonstrate the use of technology, we used the case study method, the solution using Alfresco in the cloud version, used to manage all phases of the life cycle of the work of completing the Postgraduate since joining reading material, preparation of documents, review and approval of the advisor.