Processo de referência e contra referência: percepção de profissionais da saúde

Abstract

The epidemiological and demographic transition reflects global concern with Noncommunicable Chronic Diseases, causing several health complications, as the vascular changes. This research aim to evaluate the workers’ perception of basic attention and hospital regarding reference process and against reference of users with vascular changes. A descriptive-exploratory study with a qualitative approach in a random sample of health professionals was performed. Data collection was conducted between July and August – 2014. Semi-structured interview for data collection was adopted. The results obtained by thematic content analysis were organized into two categories: (i) knowledge of the professionals on the RAS and (ii) professionals’ perception of the reference and against reference. In conclusion, was confirmed the understanding of the professionals about subject and that the reference process and against reference present resistance and difficulties to the implementation and formalization.