Análise dos problemas na terceirização de serviços da Universidade Federal da Fronteira Sul - Campus Erechim

Abstract

To outsource an activity in the private sector seeks to reduce costs and increase efficiency, at the same direction and in order to prevent growth of the administration machine, the public administration also adepts this practice organizational. However, in private sector the public sector also, along with the benefits of outsourcing problem arise, that go from bad to provide services, even the involvement of contractors in processes works, processes due to service providers who do not pay out their obligations to its employers. This context, is part of the Federal College of Southern border Campus Erechim, that already in the first two years of activity in 2010 and 2011, ran into problems in the same order. We seek to identify the causes of main problems encountered in outsourcing services at Universidad. Whose main base law number 8.666/93, law on tender and contracts. This case study is characterized as an explanatory research and qualitative. Initially, we interviewed the two fiscal contracts that were active in UFFS- Campus Erechim from 2010 to 2011. Then based on information declared were bidding documents analyzed selected companies that outsources, that caused the College. In these edicts was found two evidence, one related to Technical Qualification, and Financial Qualification. This referent the performance of services, based mainly in the interview, was identified as the main cause of the problems the inefficiency and lack of contract management.