Qualidade de vida no trabalho e valores organizacionais: a percepção dos técnico-administrativos de uma instituição federal de ensino superior

Abstract

The quality of work life (QWL) has an important space in academic and professional circles, being part of the working world since the 60s. Organizations began to deploy QWL programs in order to improve work conditions and increase employees productivity, getting better changes in their value system that make rules and behaviors are shared by its own staff. The organizations' operation is guided by its values, through establishment of goals and objectives to be met by its own members. In this manner, this study aims to investigate the link between quality of work life and organizational values, using the perception of some Federal University of Maranhão technical-administrative members. This study used the qualiquantitative method and its type going to be study of case. The research instruments consisted of Total Quality of Life Working (TQWL-42) that measured the quality of life and the Inventory of Organizational Values Profile (IOVP) to organizational values. Also, 301 questionnaires were applied for technical and administrative staff of UFMA in São Luís. Eight interviews, with a multidisciplinary team of QVT sector, were analyzed using the method of content analysis. The quantitative data analysis was performed using descriptive statistics, medium differences test and Pearson's Correlation using SPSS and Microsoft Excel softwares. The quantitative results showed that QWL Aspects of Health Services and Social Assistance, Leisure Time, Financial Resources and Extras Benefits had low levels of satisfaction, while others had satisfactory levels. Priority values found by the sample were Tradition, Conformity, Achievement, Prestige and Concern with the Community. While the values of Wellbeing, Autonomy, and Domain had lower percentages and also found with less intensity. The Pearson correlation demonstrated that the organizational values of Autonomy, Welfare, Achievement and Concern with the Community have a high and medium linkage with QVT sphere. The values of Tradition has low or no correlation. And Prestige, Compliance and Domain values have a low or medium linkage with the QVT sphere.