Usos e necessidades de informação: avaliação dos serviços de arquivo pelos usuários internos

Abstract

The research aims to study the information needs and uses the services of a private file in view of their internal users, your employees. This study presents an assessment of the employees of a private company in respect of file services offered, and what use and importance of the information contained in the daily activities of the company. Data collection was done through the application of a questionnaire to all employees in three administrative areas of the institution in order to identify the use and services needs in the company file. Employees demonstrated by answering their concerns and the need for improved management of the application of archival documents.