Benefícios da implantação de um Departamento de Tecnologia da Informação no município de Santana do Livramento

Abstract

The goal is to show the problems faced by Municipal bodies that do not have their own information systems and rely on private companies for Information Technology (IT). The lack of customization of systems, the high cost of deployments, high fees, expenses communication and lack of access to source code and database make it impossible to continue the outsourced systems. This study was carried out an analysis of what would be the benefits of implementing a Department of Information Technology (DIT) Municipal, and these would be on the owner of the business intelligence (codes and information), to be able to continue the processes (systems) thinking and have a department for the various aspects that are related to municipal management. The research was a qualitative and while the ends, exploratory. The population was composed of the main municipal bodies, and a DTI of success in Indaiatuba-SP indicated that their benefits. It was concluded that a major flaw belongs to ignorance on the part of the administration, as the IT is important and can help public management in decision making, and therefore fail to invest in this area, which ends up being outsourced and given only the operating part. This work aims to provide information to public managers who own the business intelligence will continue the development of systems and more security to data, since it is not in the hands of third parties and will allow the effectiveness of management decisions taken in.