Processos de trabalho em saúde mental: repensando estratégias de cuidado

Abstract

This article is result of a large intervention project realized by residents of the Multidisciplinary Residency Program of the Universidade Federal de Santa maria, that the goal is engage the analytical study of the work processes of one Psychosocial Care Center (CAPS) type II, located in a city on the interior of Rio Grande do Sul. For efects of the organyzing the research, the presentation of the results and the strategies of care will be show in this investigation. The study consists of a qualitative approach of type action-research and has like objective, presents suggestions and strategies for change in work processes. The results analyzed the devices: “Profissional de Referência”, “Assembléia de usuários”, “Acolhimento” and “Ambiência”, the latter one while incipient. Some gotten progress, will be necessary a work together with the teams, in a moment of supervision, as a process of permanent formation, that will permit a reflection and critical analysis about de own job.