Grupo de convivência com familiares de usuários/as do Santa Maria Acolhe: um relato de experiência a partir da percepção do serviço social

Abstract

This article describes the performance experience of a social worker as a facilitator of a family members group in a mental health service which is specialized in crisis care based on the experience of the practical field performance in the second year on Multiprofessional Residency at the Federal University of Santa Maria. This work also brings in its structure the service characterization, a brief conceptualization of mental health crisis and the changes in mental health care with the influence of the psychiatric reform. The implemented methodology is composed of a bibliographic and documentary review about the proposed theme and as from the report of the experience in the field of practice, focusing on the acquired experiences through the family members group. The general objective was to understand the performance and the contribution of the social service’s core in a family members’ coexistence group in a RAPS (Psychosocial Care Network) service focused on mental health crisis as well as its contributions and challenges. The final considerations refer to the importance of daily relationships, the power of mutual aid groups of family members in a drop-in center service to the crisis, the contribution of the Social Work’s core in mental health attention and, above all, the care in collectivity.