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Itens para a visualização no momento 11-20 of 40
O fortalecimento das cooperativas agroindustriais utilizando a qualidade dos serviços para a fidelização dos cooperados
(Universidade Federal de Santa Maria, 2012-01-26)
The success of cooperatives depends increasingly on the opportunities of people to
integrate the cooperative environment to be valued to ensure a quality service to its members
and customers. It is known that with the ...
Estudo de caso sobre a satisfação do consumidor da Feira de Economia Solidária em Santa Maria - RS
(Universidade Federal de Santa Maria, 2011-03-15)
Fairs of solidarity economics stand out, increasingly, in world s economy. However,
the great challenge is to offer quality in products and services to consumers, who
become more and more demanding and critical. This ...
O estilo de gestão das escolas municipais de Santa Maria como requisito para a qualidade
(Universidade Federal de Santa Maria, 2004-07-05)
This study had, as its main objective, to verify if the municipal schools of Santa Maria possess differentiated administration practices that favor the democratization of school space, the modernization of its administration, ...
Desenvolvimento de um aplicativo do controle estatístico do processo on-line por meio de gráficos de controle
(Universidade Federal de Santa Maria, 2004-05-21)
The economy globalization forced the companies to invest in other forms of management and in technologies that intensify its competitiveness on the market and provide an increasing in the quality and in the cost/benefit ...
Atributos da qualidade de capacete para motociclista: a percepção dos profissionais motofretistas e mototaxistas
(Universidade Federal de Santa Maria, 2011-06-03)
The purpose of this dissertation was doing a survey of perceptions of the
professional motorcycle users about the quality of the product helmet as work
equipment required. The study area was the city of Santa Maria RS, ...
Processo sistemático para projeto, produção e adequação de mobiliário escolar que atenda aspectos ergonômicos e de qualidade
(Universidade Federal de Santa Maria, 2006-10-20)
This work presents solutions in a systematic process for project, production and adequacy to the aspects of quality, ergonomic and of low cost. For this, four schools of the state net of education in the city of Santa Maria ...
O aprendizado em organizações certificadas pela NBR ISO 9001:2000
(Universidade Federal de Santa Maria, 2008-10-10)
This dissertation consists of a multi-case study accomplished in three companies located in the city of
Panambi/RS. The main objective of the study is to analyze the process of organizational learning
inside of the ...
A utilização do design na gestão da qualidade: uma mudança de paradigmas no setor moveleiro de Santa Maria - RS
(Universidade Federal de Santa Maria, 2008-09-03)
The purpose aims identify the needs of customers in the furniture sector, of providing subsidies of theoretical order and practical for the aggregation of value on the using design in production in order to break paradigms ...
Aplicação de filtros contendo biossorventes no tratamento de um efluente de telhado verde extensivo
(Universidade Federal de Santa Maria, 2021-09-28)
Green roofs (GR) are solutions that contribute to the control of rainwater runoff in urban areas, alleviating the demand for new rainwater drainage works, in addition to improving thermal and acoustic comfort. However, ...
Proposta de gestão integrada baseada na ISO 9001, com foco na cultura organizacional
(Universidade Federal de Santa Maria, 2015-08-14)
The use of certification is considered a facilitating tool in demonstrating the company's commitment to all the stakeholders, and how organizations today are increasingly under pressure to perform more with less, the search ...