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Proposta de gestão integrada baseada na ISO 9001, com foco na cultura organizacional
(Universidade Federal de Santa Maria, 2015-08-14)
The use of certification is considered a facilitating tool in demonstrating the company's commitment to all the stakeholders, and how organizations today are increasingly under pressure to perform more with less, the search ...
Aplicação do método (AHP) contribuindo para a busca da sustentabilidade em uma empresa de construção civil
(Universidade Federal de Santa Maria, 2016-12-07)
In today's business overview, consumers are increasingly demanding when consuming the services of organizations. Sustainability is a broad and indispensable term in all professional, business and human activities. Based ...
Análise da qualidade nos projetos de ensino, pesquisa e extensão da Universidade Federal de Santa Maria - Campus Cachoeira do Sul
(Universidade Federal de Santa Maria, 2019-12-01)
Fierce competition and globalization require companies to improve their quality performance. Technological and economic transformations drive not only companies, but several other entities, such as the Federal Universities ...
A percepção da comunidade acadêmica sobre o exame nacional de cursos: o caso FEEVALE
(Universidade Federal de Santa Maria, 2004-05-14)
The expansion of graduate system in Brasil has reinforced
discussion about teaching quality and the need of permanent evaluation by institutions and courses. The current work has the aim to propose a reflexion about the ...
Percepção sobre custos da qualidade em indústrias: um estudo de caso
(Universidade Federal de Santa Maria, 2011-04-07)
This study aimed to assess how we are applying the Quality Cost Management in the industries of the central region of Rio Grande do Sul, check whether the company has quality management and costs with their production ...
Análise estatística para seleção dos atributos que caracterizam os indicadores de continuidade do fornecimento de energia elétrica
(2021-08-25)
The quality of electricity (QEE) supplied by electricity distributors is regulated by the National
Electric Energy Agency (ANEEL) in 3 main aspects: service quality, product quality
and service quality. With regard to ...
Otimização do processo de solda TIG no aço tubular AISI 304 por meio da análise de relação Grey - Taguchi
(Universidade Federal de Santa Maria, 2018-01-23)
The search for optimization of processes in production management aiming at quality is characterized by the need to identify the levels of factors that imply the right to decision making, being a basic basis for a satisfactory ...
Plano de gestão para a Prefeitura Municipal de Dilermando de Aguiar
(Universidade Federal de Santa Maria, 2004-05-07)
This work search to contribute with the improvement of the attendance to
the users of the Municipal City hall of Dilermando of Aguiar, in Rio
Grande do Sul. For such, it was necessary to research the Municipal
district ...
Utilização do método QFD como indutor de diretrizes para a melhoria da qualidade: um estudo de caso
(Universidade Federal de Santa Maria, 2004-03-05)
The quality has not been a product differential anymore. It
became a primordial element to the maintaining of organizations in
the turbulent competitive market, determined by ongoing
transformations. This work presents ...
Avaliação dos serviços de pós-graduação lato sensu sob a perspectiva do aluno concluinte para melhoria contínua
(Universidade Federal de Santa Maria, 2006-12-05)
This work aims to raise the performance of the courses in post-graduation of lato-sensu level of an Institution of Higher Education by the perspective of the students about to conclude the course, planning to identify ...