Comprometimento organizacional em uma agência reguladora

Abstract

The main objective of this research was to provide an analysis of the organizational commitment levels found in a certain federal regulatory agency, a public organization created as a result of the brazilian managerial reform, and their relation to the personal characteristics of its members. The researcher used a questionnaire to collect the personal data of the members and to quantify the commitment components, affective, continuance and normative, as proposed by the attitudinal and multidimensional model developed by the canadian researchers Meyer and Allen. The questionnaire scale used a Likert format, with a range from 1 to 5 points. Later, it was verified the quantification of the commitment levels and it was made an analysis of the association with members personal characteristics. The study included a bibliographic research to understand the development process of the organizational commitment constructs, the correlations with antecedents and consequents, the most used scales, the brazilian public management tendencies and the strategies of commitment and control, including previous organizational commitment researches done in brazilian public organizations. The data treatment was done with statistical methods, including non parametric tests with the contingency coefficient of Pearson. The results showed few associations between commitment and personal characteristics, indicating that other variables should be studied as antecedents.