Atendimento móvel de urgência: gestão de serviço

Abstract

The Mobile Urgent Care is made up of professionals who perform health care to people in different environments than the hospital. Customer requested free of charge via phone quickly to the Regulation Center dial, which occurs in the decision making of assistance actions. Apparel featuring the centralized management of the service and sets the option of the authors to investigate the perception of nurses and emergency room about the functionality of the working process of the Mobile Emergency Care. Investigation by semistructured interview technique with 16 professional recorded and analyzed by qualitative thematic approach. The results describe the actions, purposes and contributions nonsensical identified by professionals in the emergency department about service in research. This set of information can conclude that the implantation operation is made possible and provides advanced life support. As well as the inter-communication is a good thing, since clinical research professional regulator with the requestor, no.