Qualidade de vida no trabalho: um estudo de caso na área de desenvolvimento de sistemas

Abstract

The present study has as main objective to evaluate the degree of satisfaction of the employees of the company Lógica Informática Ltda. in relation to the factors that influence the quality of life at work. This research is classified as descriptive and is a qualitative-quantitative case study. The universe of this research is the collaborators of the company Lógica Informática Ltda., In Panambi, in the year 2019 and that were in the company during the period of application of the instrument of data collection, which corresponds to a simple non-probabilistic sample for accessibility of 40 employees. The data collection was performed through the application of a questionnaire adapted according to the QVT Evaluation Scale according to the Walton Model. Secondary data were collected through documental analysis, which were analyzed qualitatively. The method of observation was free non-participant observation. The analysis and interpretation of the primary data, after the collection, was done through a quantitative analysis, where all the data were tabulated through the program Microsoft Excel 2013 and the analysis was done by means of descriptive statistics, being illustrated these data through of the presentation in tables. Thus, it was possible to observe, based on the verified results, that 75% of employees are satisfied, which shows a high level of satisfaction. However, it is also important to mention that 22.5% are neither satisfied nor dissatisfied than 2.5% who are dissatisfied, resulting in a total of 25% dissatisfaction, which must be taken into account. However, some improvements are required especially in the fair and adequate compensation factor, where in relation to the rewards and participation in the results 80% are dissatisfied, since 67.5% of the salary are also dissatisfied, so it is necessary to monitor such factor. Finally, it is emphasized that due to the complexity of the subject and the factors analyzed, this research is only the initial step in relation to the QVT in the company and, therefore, it is suggested that it continues this work with the objective of doing a good management of the quality of life and thus also seek the continuous improvement of the organization.