Clima organizacional: estudo de caso de uma empresa de tecnologia em serviços digitais

Abstract

A good internal work climate, it is in the interest of all members of an organization, to develop work in a positive environment, can leverage optimistic effects. Organizational climate surveys prove to be an excellent tool for assessing and analyzing the internal environment of organizations, as it is possible to map and identify factors that influence the company's atmosphere through it. Thus, this internship report went to the people management area of a technology company, located in the city of Santa Maria/RS. In order to achieve a healthier work environment and leverage organizational results, a questionnaire was developed and applied to understand the perception and satisfaction of employees of various climate factors. With the data obtained in this study, it was observed that these factors provided recognition, conditions of progress and emphasis on participation were the ones that presented the lowest level of satisfaction, indicating the need for greater attention regarding these aspects. After analysis, it was evaluated what can be improved, in order to propose suggestions that contribute to increase the team's satisfaction. Therefore, it was suggested to the company to develop a system for the recognition of above-average performance, considering roles and responsibilities, including professional improvement. Also, within the organization's executable framework, an explanation of the opportunities for professional advancement, as well as about strategic planning, is recommended. And, finally, if possible, a more collective construction of the results to be achieved by the organization.