O trabalho e a qualidade de vida dos policiais civis de Santa Maria - RS

Abstract

Introduction: The present study proposes to reflect and analyze the practices of police officers from Santa Maria-RS. In the daily professional routine, these workers experience conflicting human problems that require balanced professional attitude. Day-to-day tension often makes the police officer distance himself from a healthy life, and it can ultimatelyreflect on the quality of service provided to the population. Objective: To analyze therelationship between quality of life and physical and psychological exhaustion generatedby the police officer work. Methodology: a qualitative research based on the hermeneutics of Gadamer is applied to interpret the content of information collected through a focal group technique. The collected material from the field was dialogued with the specialized literature on the subject, seeking common points and also divergences, producing materialto support future proposals of action, both at organizational and health levels. Results and Discussion: Several issues regarding work-related injuries were raised, as well as plausible forms of solutions: The maintenance of a permanent channel of dialogue between agents and their hierarchical superiors to solve problems regarding workplace structure, as well as to obtain adequate work and protection equipment and creation of therapeutic group(s) to positively channel the stress related to situations inherent to police work, among others. The reflection performed was relevant for the understanding of the work process of these professionals and the repercussion on their lifequalities.