Acolhimento e serviço social: reflexões acerca da prática profissional em uma unidade oncológico-pediátrica

Abstract

The aim of this Course Conclusion Paper is to continue the learning process and reflections generated during the period of compulsory curricular internship and aims to understand the importance of public health reception and its interface with the intervention of Social Work in the hospital context. in Hemato pediatric oncology. It brings reflections about the insertion of Social Work in face of the work process in the health area, more precisely in the oncological field. It begins through the historical contextualization and starts with the work process of the social worker professional inserted in the health field, using as a research object the bibliographical review of the textual productions found and the experience in the hospital context field. This study is an experience report, so the research seeks to address work processes of the social worker in the most diverse expressions of social issues experienced within the health area in high complexity. The theoretical debate presented here encompasses the possibilities of intervention and the instruments used, in this case, the reception, highlighting the importance of specialized care and the creation of bonds between family, patient and referral team. With this research also brings the contributions of the National Policy of Humanization and the parameters of action of the Social Worker that corroborate to understand the importance of welcoming in the environment of collective health, linked to Social Work, and its consequences on cancer care.