O acolhimento a usuários em tratamento oncológico por serviços assistenciais: as experiências e os desafios do assistente social

Abstract

The present completion of course work has as goal to analyze the reception of users in cancer treatment by the institution Casa Maria – Assistance Support to people in Oncological Treatment, in order to contribute to the reflection about the instrumentality of the Social Assistant. To do so, it was used, as database, the experiences and reflections developed in the required Internship I and II, aggregated by the theoretical bases observed on books, scientific articles and researches about the subject, which results were exposed through this work. The Health Policy has been built from the Sanitary Reform, that came to contribute with the users affected by neoplasm. So that the users can have their social rights guaranteed, there are the social-assistant institutions, that offers support during the oncological treatment, once it is in this space where the social assistant works. In these institutions, the social assistants develop their assignments and skills, identifying how important it is the interconnection between their actions and the services of the social-assistant institution and the politics. From the experience of the internship, a project of interaction was developed for the users, caregivers and/or family members, identifying as an existing demand in the institution the need to strengthen links, guidance on the importance of the social worker in the institution and on the guarantee of social rights, giving users the opportunity to socialize and recover cultural and social values, establishing a better quality of life during and after oncological treatment. Therefore, the professional, being compromised with the reality to wich he is inserted, ensures the universality of access to public goods, services and policies, as recommended by the Code of Professional Ethics of Social Assistants, keeping a constant search for new challenges, new knowledges, like researches about this area so complex as the oncological treatment