O Serviço Social na radioterapia do HUSM: a viabilização de direitos e os desafios implicados na busca pelo atendimento humanizado

Abstract

This document presents the materiality of a work process carried out on the experience of academic probation for Social Work in Radiotherapy at HUSM. Through dialectical method, sought to grasp the reality experienced by users of the SUS and build possibilities feasibility of rights, as well as discover potential to be worked in the search for extending citizenship, empowering the user in the health disease process. So, it is necessary to understand the trajectory of health policy in Brazil, as well as its historical, political and social aspects that characterize the current state of Brazilian health, recognizing the advances that brought the NHS, but also the challenges that need to be overcome. The experience of academic probation enabled a better understanding on the role of social worker in health care and challenges in this context, on the needing of confront to the fragmentation of knowledge and health practices sourced on the aspect of the disease. Users in cancer treatment at HUSM present, mostly, precarious social, economic and cultural conditions, and this situation is magnified because of the vulnerability that the disease imposes. Thus, it was found, through the work developed in radiotherapy, how much the actions aimed to the strengthening of the user through hosting, making relationships, and how the access to information can develop potentialities and possibilities for change in the lives of these individuals. Therefore, we consider the professional social worker in need of permanent staff radiotherapy service as a strategic agent in pursuit of securing a humanized service, with continuous and integral care to SUS users.