Comunicação de más notícias em unidade de terapia intensiva neonatal: revisão integrativa

Abstract

Objective: To identify the available evidence about the process of communicating bad news to relatives of newborns admitted to the Neonatal Intensive Care Unit. Method: Integrative review carried out from a search in the LILACS and PUBMED databases using health descriptors and words in September and October 2022. Results: 178 articles were found in the databases, after reading the titles, 50 articles remained for abstract reading. After reading the abstracts, a total of 34 articles remained for full reading, of which 28 were excluded according to the criteria, leaving a total of 6 articles included in the final corpus of the review. Discussion: The scientific evidence found shows how parents feel when they receive bad news and the professionals' view of the communication process, as well as the relationship and bond established between professionals and family and the importance of the presence of parents in the Therapy Unit Neonatal Intensive for the communication process. Final considerations: In view of the results, the need to establish a relationship of trust between the Neonatal Intensive Care Unit team and the parents of hospitalized newborns is exposed in order to facilitate the process of communicating bad news.