Percepções de familiares e profissionais da saúde sobre o cuidado na infância: encontros e singularidades no e do cotidiano das famílias

Abstract

It is possible to observe that there are many doubts and difficulties of families and professionals in dealing with some situations related to child behavior and development, which causes children to be referred to health services for various reasons. The present study sought to understand the family members' conceptions about the mental health situation of children referred by schools in a territory of the city of Santa Maria to health services. Documentary research was carried out through the survey and analysis of referrals made by schools. After documentary analysis, focus groups were held with the families of these children and adolescents in order to get to know their perceptions regarding the referral made by the school, understand the impact of the possible diagnosis on the care offered by the family and the meanings attributed in this process and in the search by treatment. This study is characterized as an exploratory, descriptive study with a qualitative approach. Data analysis took place from the initial documentary analysis and transcriptions of the groups' recordings, following the levels of interpretation proposed by Minayo. 22 referrals were analyzed and two mothers participated in the focus group meetings, together with team professionals, and discussed the different paths and the search for care, their expectations regarding a possible diagnosis, the challenges of the Health Care Network, the intersectoral articulation, joint work with schools and possible strategies for building and producing care.