Análise do gerenciamento de um escritório de projetos de engenharia utilizando o método Kaizen

Abstract

The field of engineering is different from the others because of many aspects: it has a nomadic character; does not exist serial production and each project has a unique product and result. Beside this, the changes in this sector are complex to be implemented due to its great conservatism, attachment to the techniques already employed in offices and construction sites, making the evolution of the sector, and the optimization and compatibility of production more complicated. In other words, knowledge in project management is an important foundation for those looking for business growth and professional development. However, only the accumulation of knowledge does not transform the world, it is necessary to act and analyze the process, improving it with each new attack. Thus, the present work has as its theme the management analysis of an engineering project office using the Kaizen method. Developed with a focus on quality improvement by eliminating any kind of waste, the Lean Manufacturing methodology has several concepts and tools. Among them the Kaizen concept and its PDCA cycle method, are excellent tools used for the control and improvement of any type of process or product, in this case, the project management itself. This paper aims to present the problem mapping process, implementation of good management practices and difficulties encountered throughout the process in the company under study.