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Itens para a visualização no momento 1-10 of 12
Qualidade na prestação de serviços públicos: estudo no Campus Cachoeira do Sul/UFSM
(Universidade Federal de Santa Maria, 2021-05-28)
This study has as general objective the elaboration of a proposal of actions for the
improvement of the quality of the services provided to the students of UFSM/Campus
Cachoeira do Sul and, as specific objectives, to ...
Avaliação da percepção dos serviços em instituições públicas com estruturas administrativas heterogêneas: elaboração e validação de instrumento para avaliação
(Universidade Federal de Santa Maria, 2021-05-20)
Federal higher education institutions (IFES) have high organizational complexity, requiring
managers to know the institutional reality and a variety of skills to assist them in the decisionmaking
process and in overcoming ...
Controle e avaliação do planejamento estratégico no Instituto Federal de Educação, Ciência e Tecnologia Farroupilha
(Universidade Federal de Santa Maria, 2019-11-04)
This research aimed to identify how the control and the evaluation about the execution of the Federal Institute of Education, Science and Technology Farroupilha strategic planning support the managers in the decision-making ...
Proposição de melhores práticas de gestão para o preenchimento dos relatórios sucupiras dos programas de pós-graduação
(Universidade Federal de Santa Maria, 2019-04-22)
The research activities in Brazil are concentrated in the courses and graduate programs of the universities, but in these institutions there is no single function of researcher, and the teachers of the Graduate program ...
Qualidade dos serviços prestados pelo Núcleo de Transporte da Universidade Federal de Santa Maria
(Universidade Federal de Santa Maria, 2019-07-03)
In public administration, it is essential that the activities carried out are based and structured on the needs and expectations of the users and the society itself. For this, it is essential to understand how these agents ...
Análise do plano de permanência de estudantes da Universidade Federal do Pampa
(Universidade Federal de Santa Maria, 2016-08-15)
Considering the advent and the expansion of the National Programme of Student Assistance
(PNAES), and its requirement as the establishment of mechanisms for monitoring and evaluation by
the federal universities, this ...
Extensão universitária na UFSM: propostas para elaboração de um instrumento de avaliação
(Universidade Federal de Santa Maria, 2016-08-05)
This study examined the extent to Federal University of Santa Maria (UFSM), seeking to answer how to configure the evaluation process of these actions. The study spoke about the university and its role in society, made a ...
Avaliação da extensão universitária: uma proposta para as ações de extensão da Universidade Federal de Santa Maria
(Universidade Federal de Santa Maria, 2018-02-19)
Higher education institutions are founded on three fields: Teaching, Research and Extension. On the development of universities, Teaching and Research developed in such a way that, currently, they have greater recognition ...
Avaliação da qualidade do serviço da Uti Neonatal do Hospital Universitário de Santa Maria
(Universidade Federal de Santa Maria, 2022-08-05)
The intensive care units are highlighted in the hospital context, with great relevance
in the recovery and prevention of health problems of individuals who need intensive
care. The hospitalization of a child in the ...
Proposta de modelo de avaliação das ações vinculadas ao Programa Nacional de Assistência Estudantil: um estudo envolvendo a percepção dos beneficiários da Universidade Federal de Santa Maria
(Universidade Federal de Santa Maria, 2022-04-19)
The present study aims to propose an evaluation model of the actions developed by student
assistance at the Federal University of Santa Maria. To this end, it began with a theoretical
contextualization about public ...