Implantação dos procedimentos PPAP no ERP para utilização dos clientes da empresa TECNICON

Abstract

In terms of Quality, more specifically, the Quality Automotive, we emphasize that the Approval Process Production Parts (PPAP) is characterized by evaluating a series of analyzes of various aspects of manufacturing process of production. Also, refers to the way of reporting the results the process, proving that the vendor has the ability to meet production with the level of quality required by the customer. Quality in need of resources that show where the ERP TECNICON BUSINESS SUITE integrates all departments and business processes with versatility provided by a modular and customizable structure, providing opportunities for solutions aimed at improving communication between all areas of an organization, so specific and complete. Thus, the research aims to define and implement the necessary PPAP procedures for TECNICON company in order to meet the needs of its customers. The implementation is aimed at monitoring and guidance of TECNICON Business Suite users directed to customers. The purpose of use of the system by the company is to provide the use of PPAP for their customers. Thus, the PPAP is characterized by the fact that the need for bureaucratic procedure when clients (where customers TECNICON, are to be PPAP suppliers to their customers) request the documentation on the flow of information between them to review and approval of the PPAP. The methodology was defined as action research, since the researcher provides the search directives during the study period in order to find solutions to the problem in TECNICON in Horizontina (RS). As main results, the implementation stands out PPAP procedures for the use of customers TECNICON Company, was completed from the following tools: Study Capability, DPAR, FMEA, Flow Chart, R & R, Dimensional Report, RAA, RIAI and Linearity.