Class services: desenvolvimento de um bot para ambientes de aprendizagem na ferramenta Discord

Abstract

Due to emergency remote education context caused by the new coronavirus pandemic, the virtual learning environments (VLE) became an alternative to classrooms. However, there are reports that demonstrates that these environments are not always the best option and, in some cases, the choice of an environment which students have familiarity is beneficial for the learning process. Considering this, it was explored the oportunity to use Discord, a free and popular communication platform among young people, as a classroom. From an initial experience, it was noticed a lack of some funcionalities usually available in VLEs, which assists the teacher’s job in the plataform’s native environment. This work reports the creation of a bot to learning environments, that assists the teachers in this context, along with a dashboard for a better visualisation of useful information. At the end of the implementation, the bot was put through tests with target audience user’s and data was collected for improvement purposes. The tests indicates that the bot effectivelly accomplished it’s purpose, however, there is space to improvements.