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As contratações públicas sustentáveis e os entraves para a sua efetivação na superintendência regional do trabalho e emprego do Rio Grande do Sul (SRTE/RS)
(Universidade Federal de Santa Maria, 2012-12-22)
Sustainable public purchasing represents a change in the patterns of goods and services acquisitions by the Federal Public Administration, especially from the edition of the Normative Instruction 01/2010, created by the ...
Avaliação da satisfação dos usuários do sistema de informações para o ensino na Unipampa – campus Alegrete
(Universidade Federal de Santa Maria, 2012-12-18)
With the evident characterization of a globalized world and the advance of technology in all sectors, current organizations need to create dynamic and efficient communication mechanisms in order to establish a satisfactory ...
O gerenciamento na elaboração e execução de um processo licitatório no âmbito da prefeitura municipal de Santa Maria
(Universidade Federal de Santa Maria, 2012-12-18)
The present work intends to analyze how the bidding process management of the municipality of
Santa Maria. In order to achieve pre-established objectives in this research, the need for adoption of
methodological criteria, ...
A gestão de processos: um estudo de caso na Prefeitura Municipal de Santa Maria/RS
(Universidade Federal de Santa Maria, 2012-12-19)
The development of a management focused on efficiency and service quality
requires the identification and analysis of all its processes. Thus, the present study
aims to describe a general process of a municipal government ...
Importância do atendimento ao cliente em uma instituição financeira pública
(Universidade Federal de Santa Maria, 2012-12-21)
With the intention of valuing the importance of the service to a client at the
Caixa Economica Federal, as well as, the importance what the clients attribute to the
quality of the service to opt for one or another financial ...
A conduta ética na administração pública
(Universidade Federal de Santa Maria, 2012)
The present paper aims at conceptualizing and contextualizing the ethical conduct and its
importance to the individual as a citizen as well as to the public administration. In addition, its
goal is to provide a reflection ...
O perfil dos diretores de unidades universitárias e chefias de departamento da UFRGS
(Universidade Federal de Santa Maria, 2012-12-22)
The purpose of this study was to do a profile of the teacher unity’s directors and department’s heads of Federal University of Rio Grande do Sul (UFRGS). The sample was composed by 27 directors and 91 heads. The data was ...
A invasão como meio de acesso à moradia : identificação do perfil dos invasores
(Universidade Federal de Santa Maria, 2012-12-21)
The present study has as its theme the invasion as a means of access to
housing. And as questioning, he was elected the following question: who they are,
how they live and where they come from families that are part of ...
A importância do setor de logística na administração pública municipal
(Universidade Federal de Santa Maria, 2012-12-22)
El transporte dentro de un sistema se vuelve importante cuando los costos de
logística extrapolan la normalidad, principalmente si este sistema tiene una
dirección, el control y la planificación. La logística se convierte ...
Gestão de pessoas no setor público: um estudo de caso na prefeitura de Novo Hamburgo
(Universidade Federal de Santa Maria, 2012-12)
This work presents and analyzes the Program Enhancement Server (AGENT) in the City of New Hamburg. For realization of this case study, it was necessary that the theoretical foundation was developed through literature search ...