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O processo de implementação da gestão por competências na Universidade Federal de Santa Maria (UFSM): análises e diretrizes
(Universidade Federal de Santa Maria, 2019-01-15)
The present study aimed to analyze the construction of processes for the implementation of competency
management (GC) at Federal University of Santa Maria (UFSM). The theoretical reference included
three main topics: ...
Qualidade dos serviços prestados pelo Núcleo de Transporte da Universidade Federal de Santa Maria
(Universidade Federal de Santa Maria, 2019-07-03)
In public administration, it is essential that the activities carried out are based and structured on the needs and expectations of the users and the society itself. For this, it is essential to understand how these agents ...