Buscar
Itens para a visualização no momento 1-1 of 1
Ações para melhoria da satisfação dos clientes em uma cooperativa de crédito
(Universidade Federal de Santa Maria, 2009-01-01)
This dissertation has for objective to present actions of improvement of satisfaction customers in a Cooperative of Credit. The research was accomplished with associated, employees and the director the Cooperative, located ...