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Processo de implementação do PBQP-H: o caso dos municípios paranaenses
(Universidade Federal de Santa Maria, 2013-08-09)
This research is focused on the construction industry, which is seeking to respond to market demands and ensure acting perspective in a context increasingly demanding and competitive, and thus resorts to the implementation ...
Os objetivos de endomarketing e a ISO 15189 na gestão de laboratórios clínicos
(Universidade Federal de Santa Maria, 2013-07-31)
This study presents a proposal with internal marketing objectives in the management of clinical laboratories that can be used in the deployment and development of quality management system according to ISO 15189 and ...
A norma ISO/IEC 17025 e o SAGRI - Sistema de Avaliação da Gestão e Resultados da Inovação - uma proposta de integração
(Universidade Federal de Santa Maria, 2013-08-06)
The testing laboratories are being required, by the regulatory agencies, to seek accreditations and recognitions of their quality management systems, ensuring their competence and traceability of the results. However, the ...