Buscar
Itens para a visualização no momento 1-1 of 1
Modelagem para a mensuração de desempenho com base na satisfação de clientes da Brasilata S/A
(Universidade Federal de Santa Maria, 2015-03-13)
The models of performance measurement help in decision-making, reflecting the organization's strategy into a set of measures which are capable of performing the measurement of its performance. In this scenario, the present ...