Um estudo sobre sistemas web aplicado ao gerenciamento de informações da CentralPrev

Abstract

CentralPrev is an enterprise specialized in pensions and business questions, that works with grant and review of pension benefits. It has distributed units in several towns, and each one of them realizes their activities in a standalone way, but they are all managed by a matrix in Porto Alegre. Due to the large number of customers, CentralPrev has much information that must be managed. Data on customers’ processes and information on the officials and the functioning of the offices must be exchanged daily between units of care. This information must have restricted access and the traffic between units has to be facilitated to improve the performance of the office’s activities. Currently, the vast distance between the units makes the process of exchanging information slow and requires human interaction on both sides. In order to improve the information management of CentralPrev, will be developed an information system, which acts as a web service, maintaining a single database which can be accessed remotely. To facilitate the control of the activities carried out in offices and ensure consistency of information, a unified data base is needed. Thus, we must develop a system that can feed the database and generate information from it. The database will contain important information, which will have restricted access guaranteed by a local service. The local service will also be responsible for providing an interface with the user richer for the Internet, allowing greater control and interactivity.