O serviço social e a informação como potencialização ao acesso de serviços do setor de Clínica Médica II do HUSM

Abstract

This Course Conclusion Paper aims to address an area of Social Service in health from the perspective of networking, the basis for the development of the intervention project, carried out in the Medical Clinic II sector of the Hospital Universitário de Santa Maria (HUSM) ), in 2019, in which the curricular internship of the Social Work course was developed. The work is supported by the experience of the curricular internship (A and B), through bibliographic review and reflections of the experiences arising from the internship in Social Work at the Federal University of Santa Maria (UFSM). Such knowledge that generated the intervention process, occurred through identification, through documents such as field diaries and institutional analysis. Informing users and their families about access to the rights and public policies involved through the demands raised, motivated the development of the intervention project, which made it possible to clarify the HUSM network work, within the hospital as a whole, as well as, through partner institutions, took place through booklets distributed in the beds, for users and their families. Guidance, information and clarification are professional duties of social workers, so that the intervention project culminated in the realization of the right to information. In this sense, continuous professional improvement is necessary, as well as acting in an interdisciplinary context in a harmonized and creative way, participating strategically in public policies with the team and its users.