Grupo interativo de whatsapp entre gestantes de alto risco de um hospital universitário: ferramenta mediada pelo assistente social

Abstract

Objectives: To provide to pregnant women who attend the High-Risk Pregnancy Clinic of a University Hospital, a space to answer questions about social rights and citizenship, to strengthen their autonomy, through an interactive WhatsApp group; To analyze how an interactive WhatsApp group among pregnant women who attend the High-Risk Pregnancy Clinic of a University Hospital can be a tool with a Social Worker as a moderator to answer questions about social and citizenship rights. Method: this is an experience report from the Curricular Internship done at the High-Risk Pregnancy Clinic of a University Hospital. Results: the description of the experiment is organized into three topics: (i) What did I observe? That presents the problematic of local context; (ii) What do I think of what I observed? Which introduces the authors in order to support the actions of the social worker; and (iii) What do I do with what I observed? That reports the construction of a WhatsApp group with the pregnant women. Conclusion: the study serves as a great asset for the profession in many areas, not only in health care as presented in this experience report. The use of technology is increasingly present in everyone's life, either user or professional. It is in the palm of your hand; it is easily accessible and without any paperwork.