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Inovação como estratégia competitiva nas organizações de serviços da região central, RS: com base em sistema de medição de desempenho
(Universidade Federal de Santa Maria, 2014-08-09)
The present study aims to examine innovation through performance measurement for value creation in business services. For this, we intend to use data service organizations as a basis for determining the indicators best ...
A integração do modelo Kano com o Balanced Scorecard com ênfase na satisfação dos clientes internos e externos
(Universidade Federal de Santa Maria, 2011-03-14)
The global scenario shows that dairy cooperatives are exposed to an increasing global competition. In this picture, the function of the quality and strategic area is critical to assist in making decisions and maintain ...
Influência de materiais de proteção superficial na resistividade elétrica e absorção capilar do concreto
(Universidade Federal de Santa Maria, 2011-01-24)
The durability of concrete structures is the result of protective action of concrete over the rebar. When the passivation of steel ceases to exist the structure
becomes vulnerable to the phenomenon of corrosion, which ...
Influência das relações de poder na implementação do planejamento estratégico
(Universidade Federal de Santa Maria, 2013-02-21)
The Strategic Planning tool is widely known in the management of the most varied types of organizations, being these private or public. However, in its second phase, the implementation has not obtained the expected success. ...
Tendências da gestão participativa para redução de falhas no nível operacional de sistemas produtivos em indústrias metalúrgicas
(Universidade Federal de Santa Maria, 2013-02-28)
This paper seeks to know the trends of participatory management to reduce failures at the
operational level in production systems in steel mills. To identify trends in participatory
management in the metals industries ...
Avaliação do nível de eficiência energética da envoltória de edifícios públicos educacionais da UFSM com base no RTQ-C
(Universidade Federal de Santa Maria, 2013-12-19)
In 2009, the Technical Regulations for Energy Efficiency Labelling of Commercial
Buildings (RTQ-C) was published, which presents the methodology for evaluating the level of
energy efficiency in buildings and it proposes ...
Topologias baseadas no conversor Zeta aplicadas em módulos Pv integrados para carga de baterias
(Universidade Federal de Santa Maria, 2015-03-23)
The management system and Future Renewable Electric Energy Delivery (FREEDM) is an example of microgrid distributed generation (GD), which has a power management. In the current DC bus the FREEDM are connected to the ...
Análise de paralelismo para reconfiguração de redes de distribuição com geração distribuída usando software ATPDraw
(Universidade Federal de Santa Maria, 2015-08-24)
Improving Distribution Systems has been strongly driven by advances in automation and network data collection. This is reflected in improvements in quality of service and product, and reliability in service to consumers ...
Hidrólise enzimática de bagaço de malte usando tecnologias alternativas visando à obtenção de açúcares fermentescíveis
(Universidade Federal de Santa Maria, 2016-07-26)
This work aimed to study the enzymatic hydrolysis of malt bagasse, using mechanical agitation, ultrasonic probe and supercritical CO2. Enzymatic hydrolysis was performed on granular starch. For this, was used a commercial ...
Histograma tempo/área geoprocessado: uso em modelo chuva-vazão concentrado
(Universidade Federal de Santa Maria, 2010-02-11)
Several rainfall-runoff methods use the synthetic time-area histogram HTA to simulate the translation effect of the watershed runoff. In those cases, the HTA can
be defined by using the parameter named time of ...