Relação entre o uso de informações de softwares de gestão e o desempenho das empresas

Abstract

The present study uses the hypothesis that the knowledge and use of management reports from management software significantly impact the performance perception of managers about their respective companies. In view of this, the objective was to analyze the relationship between the use of information from management software and the performance of companies. The methodology is classified as quantitative, descriptive and survey, in addition to using structural equation modeling by partial least squares (PLS-SEM), to evaluate the hypothesis. The sample consisted of 22 companies classified as Micro Companies (ME) or Small Companies (EPP). Data were obtained through a questionnaire and data analysis adopted: descriptive statistics and structural equation modeling. The results showed that the use of management reports by managers has a positive relationship with the perceived performance of their respective companies, suffering a direct impact from knowledge, but also from the frequency and usability of these reports. The main contribution of the research is to show that managers who use information present in management software, aimed at decision making, tend to observe a significant improvement in the performance of their companies.