A qualidade da informação como garantia de acesso aos direitos sociais: cartilha “conhecendo a rede SUAS no município de Santa Maria”

Abstract

The present course completion work is a report of mandatory curricular internship experience that addresses the importance of the social assistance network, highlighting the implementation of the SUAS Network in Santa Maria as a way to ensure users' access to social assistance services and promote a culture of participation and dialogue between users and SUAS workers. The booklet "Conhecendo a Rede SUAS no Município de Santa Maria" is presented as a tool to socialize information about current social rights and guide users on how to access them. Furthermore, it is emphasized that working in a network in social assistance can contribute to the construction of a more just and equal society by promoting social inclusion, the protection of human rights, and the reduction of social inequalities. However, working in a network in social assistance presents challenges such as the need for coordination among different sectors, institutions, and actors, overcoming prejudices and stereotypes, as well as the need to develop interpersonal skills of professionals to deal with user demands. Finally, it is essential to invest in the training of professionals involved in working in a network in social assistance, aiming to ensure a more qualified and effective performance in guaranteeing the social rights of the target audience of this public social policy.