Fluxo de processos: o caso de uma unidade de produtos eletrônicos

Abstract

attention primarily in the production processes. For this reason, the present work aims to identify and represent through a flow chart the production processes of electronic equipment of an industrial production unit. For this he based his theoretical reference on the main concepts of processes and mapping, using the methodology of the fluxogram. The methodological strategy chosen for the development of this information was the case study. The research was classified as descriptive and qualitative research and was used as evidence base interviews with three collaborators responsible for each area analyzed, process observations and organizational documents. The data collected has been analyzed and the main findings of this work are the sequences of the product processes, which can be clear to all involved or interested parties, identifying the counter-flow and the throats.With the flow of the production area of Electronic Equipment it will be possible to implement and adapt the improvements without affecting the equipment and its steps of extreme importance, with a holistic view through the illustration of the process indicating where it begins and ends and the form of supply of the areas. The results of this work will qualify decision-making, enabling a better analysis of information in times of conflict, keeping competitive and providing quality in your equipment.