Valores no trabalho e competências dos gestores em organizações de saúde: estudo de caso de um hospital público federal

Abstract

This dissertation consists of studies containing a bibliographic research on the subject in the work values and managerial skills grounded in research instrument applied to public managers of a federal teaching hospital organization. The theoretical framework will be brought conceptual approaches and understandings of American schools, French and Brazilian seeking to enrich the studies on work values and perceptions of managers of a public hospital on the concept of managerial skills. The research assumes that professional interpreting skills in different ways, increasing the adoption of different understandings with little uniformity. Thus we seek to first identify the importance of values for managers in the workplace and their perceptions regarding managerial skills required for the management of hospital organizations, through the semantic analysis of this issue and propose some hypotheses about the cause and impacts of these different interpretations of the practical application of the concept. The work is a telling case study of a quantitative research with managers of different levels of a federal public hospital organization of higher education in Rio Grande do Sul, seeking to identify the influence of personal values at work and what their perceived skills and required in the performance of its activity as a manager, if applied, can bring better results in the management of organizational processes. This required the study of values influences at work to check whether or not in skills training and how they can influence managers in their decision making processes.