Suporte e aprendizagem organizacional: um estudo em uma cooperativa

Abstract

Inspired by the perspectives of support and organizational learning, this dissertation contributes to the development of these constructs in the cooperative context. Cooperation in its elementary form, has been present since the dawn of humanity, for this purpose this study aims to analyze the influence of the perception of Support on the factors that enhance Organizational Learning from the perspective of employees who work in a branch cooperative agriculture. This is a descriptive research of a quantitative nature, in which 262 employees of the cooperative participated in the study. The data collection instrument was composed of the questions of identification of the respondent's profile followed by the Perception Scale of Organizational Support, reduced version (EPSO-R) by Queiroga, Brandão and Borges-Andrade (2015) and Goh and Richards' Organizational Learning Scale (1997), translated and validated in the Brazilian context by Angelim and Guimarães (2003). The data were analyzed using the SPSS software. Regarding the perception of Organizational Support from the perspective of the employees of the agricultural cooperative, it is clear that the cooperative supports its employees, especially with regard to providing equipment and materials necessary for the effective performance of their tasks and providing bonuses to their employees at profit sharing. With regard to the factors that enhance Organizational Learning, from the perspective of the employees who work in the studied cooperative, the results showed that the company's management practices are mainly aimed at providing employees with opportunities for experimentation and in enabling employees to create and share ideas together. Regarding the establishment of the relationships between the perception of Organizational Support and the factors that potentiate Organizational Learning identified in the studied cooperative, the correlation analyzes demonstrate that the factors, Performance Management Practices, Promotion and Reward Practices, Freedom for experimentation promoted by the leadership and Opportunities to create and share ideas together, have high associations. Still, when verifying the influence of the perception of Support on the factors that potentiate Organizational Learning, the multiple regression analyzes demonstrate that the model with greater explanatory power was represented by the dependent variable Organizational Learning General, whose variance was explained in 68.6% by the factors, Performance Management and Promotion and Reward Practices. Followed by the Freedom for experimentation model promoted by the leadership, in which the variance was explained in 62% by the factor Performance Management Practices and Promotion and Reward Practices. It was identified that Organizational Support, especially the factors of Performance Management Practices and Promotion and Reward Practices, influences Organizational Learning. In this way, this research is configured as a possible managerial tool, as such results offer subsidies, so that the managers of the agricultural cooperative understand the organizational learning of their collaborators as coming from different factors, especially the Performance Management Practices and the Practices Promotion and Reward.