Percepção de mulheres que vivenciaram a porta de entrada de um centro obstétrico

Abstract

This study presents a qualitative approach and aims to analyze the perception of women during pregnancy and postpartum about the care received at the Obstetric Center ( CO ) of a teaching hospital in the south of the country cycle and , from that, try to identify the form of service in the service, problem solving , and mediating with the staff of the CO , welcoming strategies from the search results . The study included 12 women in pregnancy and childbirth , which responded to a semi-structured interview after passing through the service entrance door of an obstetric unit of a teaching hospital. Data were collected during the month of January 2014. The results revealed deficiencies in the care process , however , has shown that the service was resolving the demands of the users . It can be inferred that the host in CO , is not understood in its entirety in the perception of these women , in relation to the proposal of the humanization of the Ministry of Health.