O acolhimento em centro obstétrico na percepção de puérperas e profissionais de saúde: um relato de intervenção

Abstract

In an obstetric center (OC) of a University Hospital (UH) of high complexity, reference to the entire central region of the state of Rio Grande do Sul and one of the few in the region that goes by the SUS, there was a logical host with isolated actions of reception and administrative screening and referrals, which restrict the disengagement processes of accountability and production link. Given the above, we propose a research project in which the main objective was to understand the processes of reception and care of women in pregnancy and childbirth in the OC of the HU from the perspective of women and health professionals, and, after obtaining results, an intervention that consisted of exposing the results and mediation, next to the obstetric unit, team strategies - including the host with risk classification - to improve the reception in that sector of the hospital. In this perspective, this study aims to report the intervention performed by the OC of the UH team, based on the results of research with professionals and postpartum women, on the processes of reception and care of women in pregnancy and childbirth in this location.