Conhecimento e prática no órgão público

Abstract

The current global scenario brings with it a series of changes affecting among others, and especially public organizations. Faced with this problem, this monograph was to claim the study and evaluation of knowledge and practical framework for effective public servants working at the Municipal Finance and Planning Executive City Paradise Sul-RS. In their approach, qualitative, several authors contributed to the theoretical underpinning of this work, which having exploratory objective, investigated internal and external aspects of the Organ: Its culture, level of knowledge and practice of learning. Purposes applied through a case study, we used participative observation and documentary and questionnaires, also using the tool interviews. The research showed the importance of knowledge management in a public organization. We noticed a climate and an environment conducive to knowledge sharing, and the high satisfaction of respondents, although there is a strategic planning to stimulate learning and use of knowledge management. It was suggested the deployment of a system whose model covers all the organ of the Municipal Executive.