Qualidade de vida no trabalho: percepção dos vigilantes da prefeitura municipal de Santa Maria

Abstract

The present research was conducted at the Municipal Secretary of Administrative and Modernization Management of the City of Santa Maria (PMSM) and seeks to analyze the quality of life at work (QVT) by the view of security guards stationed at this office. This research is justified by the importance of verifying employees' perceptions about quality of life at work, to think about how the impacts and conflicts of daily work routines could be minimized in order to contribute in the achievement of healthy life attitudes. In the theoretical referential, the theme man and work were discussed, followed by a brief description of the evolution process of QVT and ends with the presentation of various concepts about quality of life at work. The research has a quantitative character of descriptive nature and data collection that refers to a study of a case. The target population was defined by the vigilantes of Secretary of Management and Administrative Modernization of PMSM, composed by 27 employees. It was performed a field survey to collect data through a structured questionnaire approaching the organizational, biological, psychological and social aspects. Among our results, we highlight that there are many shortcomings in city hall, regarding health promotion, training, opportunity of leisure and entertainment that QVT can provide to the servers. Moreover, it is noteworthy that recovery, creation of health CIPAs and lectures were cited as suggestions on improving the QVT at the City Hall.