Estratégias de humanização no Sistema Único de Saúde

Abstract

Humanization of the Unic Health System is understood as the set of guidelines and practices with the purpose of valuing the different subjects involved in the process of health production: users, workers and managers, fostering autonomy and protagonism. The focus is on the establishment of solidarity bonds, transforming work relations from communication and contact between people and groups. Objective: To analyze how the strategies of humanization have been woven within the scope of the Unified Health System, to confirm if the discourse of humanization becomes effective on professional practice. Method: bibliographic narrative review. Results: Different and significant advances aim at the cohesion between praxis and written politics, encompassing the link and communication between users, workers and management, use of means to alleviate the suffering that can be allied to the health condition of the user and his family, creation of play spaces, permanent education plans, among others. Conclusion: Through speech and problematization, a popular participation in decision making was identified as a deepening for the implementation of the HumanizaSus Method.