Centro de documentação da Universidade de Caxias do Sul: um estudo sobre seus usuários

Abstract

This monograph presents the analysis of data collected in a survey that aimed to conduct a study of users of the Documentation Centre of the University of Caxias do Sul to profile them. This study aims to characterize the users CEDOC, check which activities that motivate users to seek information on the Center, identifying the production of users from research and consultations and suggest actions diffusion archival considering the user profile. The research has a descriptive characteristics of the case study. For data that allowed profiling of users, we applied a questionnaire answered by thirty users who attended the CEDOC from January 2011 to September 2012. The collected data were analyzed quantitatively and qualitative, and presented through charts and tables. The presentation and analysis of the collected data was complemented with a comparison of the data collected. Data analysis shows that the profile of users CEDOC, in general consists of a female audience, young, predominantly unmarried and mostly reside in Caxias do Sul users are also predominantly higher education, seeking file to accomplish their academic work. Thus, considering the profile of users, actions were suggested for archival broadcast center in order to attract new users.