Estudo de caso no setor de arquivos do IPH da UFRGS

Abstract

This study aims to contribute to a reflection on practice and document management goals by means of a study in the sectors of files in a teaching unit of the Federal University of Rio Grande do Sul situating it not just as an action for organization of a file, but beyond that goal, an intervention for the promotion of public institutions in the archive. It is structured in two distinct periods: the first part points to the theoretical framework as the basis for the development of research and thus comes to concepts, functions and purposes of college students and also file the document management and archival policies of organization, below, to obtain the level of organization of industry documentation was carried out empirical research on the type a descriptive qualitative approach. The research had as a technique for data collection interviews and questionnaires applied to servers that deal directly with the archives of the sectors. The results showed that the document management is of paramount importance to the activities of archival institutions, because through this process is obtained as a result of information retrieval, preservation of institutional memory as well as contribute to the decision-making. The principal results clearly see the need and objective of deploying a document management plan within the sector files from one institution, and its use as a tool to ensure efficiency in decision-making management.