Apoio institucioinal em uma coordenadoria regional de saúde: relato da experiência no contexto da pandemia Covid-19

Abstract

This article aims to report the experience of residents and civil servants of the Monitoring and Evaluation Sector in the implementation of permanent education activities, using virtual information and communication technologies to support the municipalities assisted by the 4th CRS, for the planning processes. Method: The reported experience of the process of transforming the Monitoring and Evaluation Sector practices` of the 4th CRS in the pandemic scenario, with a view to maintaining the work processes of support to the municipalities, mainly aiming at the qualification of planning and its systematization through management instruments under the responsibility of the municipalities and technical support for the use of the DigiSUS system, which organizes information related to the SUS planning process. Results: In the face of the pandemic, various forms of contact with the municipalities made the workshops a permanent education process, in which continuous contact was sought and based on the assumption that learning was mutual, something that became clear with the various moments of previous study. before any meeting and assuming that the municipalities also had knowledge that the 4th CRS team did not have. Conclusions: The relevance of the Multiprofessional Residency in in-service training was highlighted, in which it is noted that the SUS and its functioning is in constant transformation and, the dichotomy theory and practice, characteristic of content and technical training proposals, usually learned in class. do not respond to the learning, competences and skills, which are involved with the production of reflections, innovations, transformations, in short technical, political and ethical experiences that are effectively committed to the transformation in the daily work, health needs and the right to life, which in the context of the pandemic made it clear how much they are in dispute.