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O aprendizado em organizações certificadas pela NBR ISO 9001:2000
(Universidade Federal de Santa Maria, 2008-10-10)
This dissertation consists of a multi-case study accomplished in three companies located in the city of
Panambi/RS. The main objective of the study is to analyze the process of organizational learning
inside of the ...
As práticas de aprendizado organizacional nas empresas vencedoras do PGQP programa gaúcho da qualidade e produtividade
(Universidade Federal de Santa Maria, 2008-03-07)
This research aims to identify and characterize the main evolution of Management Organizations according to the Gaucho Program of Quality and Productivity, Level II -
Towards Excellence, developing an examination of the ...